All details about the written guarantee, technical report, biosafety and applicable legislation for NEDWASH BioSafe services — for residential and professional clients.
Written guarantee for all NEDWASH BioSafe services
All our interventions — rodent control, pest control, disinfection and car sanitization — are covered by a written contractual guarantee, with clear terms depending on the type of service and the treated space. No "verbal promises" or vague clauses on invoices.
🎯 Why our guarantee makes a difference
Most pest control companies in the Galați-Brăila region offer "verbal guarantee" or a vague clause on the invoice. At NEDWASH BioSafe, the guarantee is a written contractual document with clear terms, objective conditions and defined remedy. You don\'t pay twice if the problem returns during the guarantee period.
📅 Guarantee terms by service
Rodent control: 30 days residential, 60 days HoReCa/medical, 12 months for BIOSAFE contracts
Pest control cockroaches: 30-60 days, depending on infestation level
Pest control bed bugs: 60 days (with minimum 2-3 treatments, egg cycle)
Disinfection: immediate microbicidal efficacy, 24-48h protection in enclosed spaces
Car sanitization: 30 days for odours, 14 days for biological contaminations
BIOSAFE contracts: 12 months continuous guarantee with permanent monitoring
💎 What differentiates us from the competition
100% free re-treatment if the problem returns — no "hidden costs" for transport or substances
Response under 24h for guarantee period requests (vs. 3-7 days at most competitors)
Professional liability insurance included — 50,000 EUR policy for accidental damages
Certified operators with "Pest Control Operator" qualification certificate (Romanian COR 515301), notified to DSP Galați
DSP/ANSVSA fine coverage for subscribers — if the fine results from insufficient documentation provided by us, we pay it
Technical Intervention Report — official document received at each service
After each intervention, you receive a detailed technical report, signed and stamped, valid for DSP, ANSVSA, ITM inspection, HACCP audit, ISO 22000 or ANMCS accreditation. It is not a simple "receipt" — it is the official sanitary compliance document, per the requirements of the Romanian Ministry of Health and the Galați Public Health Directorate.
📋 What the NEDWASH BioSafe technical report contains
Complete intervention data — date, time, actual duration, surface treated (sqm and cubic m)
Operator identification — name, qualification certificate, signature, company stamp
Target species identified (scientific + common name, infestation level 1-5)
Biocidal substance used — commercial name, active substance, CNPB approval no., batch, expiry date, actual quantity
Biocidal product category — TP2/TP4/TP14/TP18 per EU Reg. 528/2012
Safety Data Sheet (SDS) of the product — annexed to the report
Technical map with treated areas or station positioning
Photo evidence before/after for critical zones (on request)
Written recommendations for the beneficiary (sealing holes, food storage, hygiene)
Scheduled date for follow-up visit or re-treatment
🎯 What you use the report for (practical utility)
DSP Galați inspection — proof of sanitary compliance of the premises
ANSVSA inspection — mandatory for restaurants, butcheries, bakeries, food warehouses
HACCP / ISO 22000 / BRC / IFS audit — mandatory chapter for food industry
ANMCS accreditation — for hospitals, clinics, medical practices
Residential associations — justification of expenses for tenants
Litigation / complaints — objective proof of sanitary measures taken
💎 Why our report is different
Double format — signed physical report at end of intervention + certified PDF via email within 48h
Electronic archive 5 years for subscribers (access in client portal)
Complete traceability of every ml of biocide used (ECHA requirement)
GDPR compliance — your data is not sold to third parties
Complete legal framework for pest control services in Romania
Pest control activities are carried out in accordance with Romanian Ministry of Health Order no. 119/2014, EU Regulation 528/2012 and applicable sanitary legislation in force. All NEDWASH BioSafe substances and protocols are validated with the authorities below.
🏛️ Regulatory authorities in Romania (official links)
Ministry of Health (ms.ro) — central authority that issues hygiene and public health norms (Order MoH 119/2014)
Professional liability insurance (50,000 EUR policy)
Inspection-ready documentation — we deliver a complete file for DSP/ANSVSA within 24h on request
Biosafety — what it really means at NEDWASH BioSafe
Biosafety is the set of measures that prevent the spread of harmful biological agents (bacteria, viruses, fungi, parasites, pests) and simultaneously protect humans, animals and the environment. It is not just "wearing gloves" — it is a complete discipline regulated by EU Regulation 528/2012.
🛡️ The 4 pillars of NEDWASH BioSafe biosafety
1. Operator protection — complete PPE equipment (EN 374, EN 166, FFP3), continuous training, chemical exposure monitoring 2. Client protection — clear evacuation protocols, re-entry time, antidote information 3. Environmental protection — minimum effective dosage, waste management per HG 856/2002, biodegradable substances 4. Traceability — complete records of every substance used, per ECHA requirements
👷 Personal protective equipment (PPE) for operators
FFP3 respiratory mask or full-face mask with ABEK filter for oxidising substances
Protection suit category III, type 3/4/5/6 (depending on chemical)
Solvent-resistant nitrile/butyl gloves (EN 374) — changed between spaces
Sealed protection goggles EN 166
Waterproof safety footwear (PVC) or disposable shoe covers
👥 Protection of client and family
Tamper-resistant stations sealed with key for rodent control — children and animals cannot access the bait
Temporary evacuation during ULV (1-4 hours, depending on substance and volume)
"Low-impact" treatments in spaces with small children, ill or chemically sensitive persons
Clear information with re-entry time, accidental exposure signs, first aid
Emergency list with Bucharest Toxicology Centre (021.318.36.06) 24/7
🌍 Environmental protection — real commitment
Minimum effective dosage — we don\'t overdose "for safety", we use only the necessary amount
Substances with high biological degradation — new synthetic pyrethroids, hydrogen peroxide (decomposes into water + oxygen)
Waste management per HG 856/2002 — packaging handed to authorised operators
We avoid EU-banned neonicotinoids in outdoor applications
Annual ECHA reporting of biocide quantities used
💎 What differentiates us in biosafety
Monthly operator training — updates with the latest ECHA and CNPB requirements
Annual medical testing of operators (cholinesterase analysis for chemical exposure)
ECHA-verified substances — no products from unauthorised sources
BSL-2 protocol available for medical clients (decontamination with microbiological validation)
Annual internal audit of biosafety practices by certified external consultant
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